us a train ticket booking inquiry implies that you have read,
understood and accepted our booking policy described below.
1. Making inquiry
• Correct travel information: After
choosing your favored train, you will get access to booking form. Make
sure to fill in correct information at the required area including
travel date, email address, all passengers' name and passport numbers.
• Passenger's personal information: it
should exactly match that on passport(s). Any difference can result in
failure of collecting paper ticket, checking in or getting onboard.
Passenger's name will be printed on the paper ticket(s) as Stevens
(surname) David (given name). ETripchina system will follow the
information given to book and will not be responsible for any damage or
losses occurred in this situation.
• Clear passport copy is required: purchaser
(who pay for the ticket); all passengers' who book paper ticket or if
payment frozen by bank or PayPal company. Please send passport copy to email@example.com. On other cases, you are suggested to provide for double check only.
• Instant payment online: Instant
payment will shorten the communication time and increase the ratio of
successful booking especially when the availability is rare. But if you
missed, ETripChina advisor will send you email with payment link
immediately or up to 12 hours (at night).
• Time to confirm: China
Rail release tickets 60 days for most of the train, 30 days for some
intercity C trains, 20 days for overnight D trains, or 7 days for short
distance trains in Chengdu area etc. The selling period may change
temperately due to adjustment of the routes and China Rail has the total
control of it. If within the selling period, ETripChina will book
immediately according to the availability and send confirmation email
with details. For early booking, ETripChina will confirm your payment
and time to issue via email.