30 customer reviews
2023-06-17Saved by ETrip China - Outstanding Cross-Border Car Service Jun 2023 In short, for those in search of reliable and professional cross-border private car services between Macau and China, I HIGHLY RECOMMEND ETrip China. [Context] I was tasked with arranging immediate transport for my Japanese boss and his clients—a group of six—from Macau to Hong Kong. Despite myself being in Japan at the time, I made numerous calls to car service companies in Hong Kong and Macau, all of which unfortunately declined due to the last-minute request. Thankfully, I discovered ETrip China. Upon contacting them, I was warmly greeted by a considerate staff member, Tina. She quickly understood my predicament and was able to arrange an available vehicle in Macau with dual number plates for Macau and Hong Kong, removing the need to switch vehicles at the border. For effective communication, Tina advised me to connect with them via WeChat, which proved extremely useful. This efficient communication channel could be particularly beneficial for foreigners who need their services. They provided a 7-seater Toyota Alphard, which accommodated the group and their luggage. Keep in mind that the vehicle type might vary based on availability, so be sure to mention the passenger count and luggage details when making arrangements. [Timeline to arrangement] 2:20 PM : Gave them a call and they connected with me with WeChat. 2:30 PM : Gave them details through WeChat (No. of people / Pickup & Drop-off Location) 2:40 PM : Received quote and a PayPal payment link. 2:45 PM : Confirmation of vehicle arranged, and that the vehicle was heading towards pickup point with ETA 3:30 pm. 3:15 PM : Received vehicle details (Drivers contact details, Number plates) 3:30 PM : Was informed that the vehicle was stuck in traffic, 10 minutes behind schedule. 3:40 PM : The vehicle was still stuck in traffic, so they arranged a different vehicle (same model) which was closer to the area. 3:50 PM : Vehicle arrived at the specified point. Given this experience, I recommend providing ETrip China with as much lead time as possible for smoother arrangements. Also, to avoid any language barrier issues with drivers, be sure to specify the pickup location using Google Maps' drop pin feature for precision. [Conclusion] In conclusion, ETrip China's professional, fast, and considerate service turned a potential crisis into a smooth journey. It's clear they put their customers' needs first and I couldn't recommend them more.
2021-09-09Our trip began in Hohhot where we were greeted by our fabulous guide David and driver Mr Fan, who was friendly and funny, taking pictures and encouraging car pool karaoke! We visited the grasslands, desert, Genghis Khan’s Mausoleum and a volcano. David was very knowledgeable about Mongolian and Chinese history along with all the local traditions and experiences! He was also very friendly with excellent English and a good sense of humour. We ate like Khans over the three days in local restaurants where David ensured our vegetarian requirements were met much to the dismay of the restaurant staff who could not believe there was no mutton on the menu (they tell me Mongolian mutton is delicious!) The yurt we stayed in was concrete when we were expecting a tent however this did not diminish the whole Mongolian experience. The site is in a beautiful location and definitely worth the view on horseback. Without a doubt one of our lasting memories of this trip will be the fusion of modern dance music and Mongolian throat singing that we all enjoyed raving to! Inner Mongolia autonomous region is definitely a ‘must’ destination for any discerning traveler.
2020-08-21 16:23:10a memorable experience with Etripchina "We arranged 10 days tour of Beijing Shanghai Chengdu and Yangtze river in China. Tina was very helpful in suggesting trips. All of the guides,drivers were perfect. The Yangtze Cruise was a highlight of our tour. The scenery on Yangtze river was awesome. My favorite place on the boat was my balcony. I had tea on my cozy balcony every morning. It was a memorable experience."
2020-07-10 15:35:35Traveler worker "I worky in shanghai and I'am use to travel around 2 hours train so I use Etrip and i am very satisfy by the services of Miss Tina."
2020-07-10 15:33:34Train journey Guilin-Chengdu "Fast and clear service. Booked twice a train journey. Arranged in already an hour. It made me relax more about the journey. Thank you."
2020-07-10 15:31:35Train tickets "We arranged return train tickets from Kunming to Lijiang (Yunnan) in an overnight train in China. Tina was very helpful in answering my questions and providing tickets at an affordable price in a timely manner. This visit to Yunnan was onr of the highlights of our many trips in Asia. We collected the tickets at the departure station without any problem nor extra charge. That is why for our trip from Shenzhen to Shaoguan (Guangdong), we are planning to book again our return train tickets with Etrip China. We can only strongly recommend Tina for your next trip to China! Regards, Valerie"
2020-07-04Shanghai for business "Great trip planner for vehicles and train tickets. The transportation and connections went seamlessly every time. Mr. Lin is a good driver in Shanghai, He is very good and looked after us extremely well, Not only an excellent driver."
2020-07-10 15:27:09Trip to China "Our trip to China started since we planned our taylor made tour for china, it was excellent it started and ended in Beijing, the tour was Beijing-Xian-Suzhou-Tongli-Shanghai-Beijing, in every moment there was a guide in each city that picked in the train station and took care of us in the tours and hotels every time. The tour guides are fluent in english and they have guides that speaks spanish as well. My wife and I had a great experience in China, even though you struggle with the language."
2020-07-10 15:24:51China Rail Tickets "Very Happy with ETrip China. We booked several train sectors & the tickets were at our hotel when we arrived as promised. Will definitely use ETrip China again for future China Rail tickets. Thank you!"
2020-07-10 15:14:32My first experience purchasing train tickets from Etrip and it worked very well "Unable to find train tickets to a specific location and date on my last trip to China on Ctrip website, i purchased them from ETripChina website. It worked perfectly, I found the tickets and after received the tickets vouchers by e-mail according to the website instructions."