Tourist comment

The festive atmosphere of the New Year is fully reflected on the water at Suzhou's Panmen Gate, alive with vibrant decorations.

Our friend Linda and her family embarked on a 14-day "Shanghai-Harbin-Beijing" itinerary this time. They particularly immersed themselves in a 7-day in-depth tour of Harbin and Xuexiang (Snow Town), fully experiencing the charm of a northern winter. A group of seven adults and four children embraced the pure joy brought by ice and snow in a fairy-tale world at minus twenty degrees Celsius. From Harbin’s glittering ice sculptures to Xuexiang’s thick “snow mushrooms,” every moment was a beautiful, winter-exclusive memory. We sincerely thank our regular guest for her unwavering trust, which allowed us the opportunity to ensure the smooth journey of this warm and lively family ice-and-snow trip. We look forward to the next adventure and creating more wonderful memories together!

The guide and driver were excellent—responsible, patient, and the itinerary was very well arranged. The scenery of Mount Huangshan is absolutely stunning, Wangxian Valley is very suitable for young people to explore and enjoy.

This trip to Beijing was truly amazing! Both the guide and the driver were very professional and welcoming.

Bridging Exhibitions, Seamless Connections: Etrip China Empowers Global Business Travelers on China's Economic Stage

During the critical period bridging the 138th Canton Fair and the 8th China International Import Expo (CIIE), Etrip China, as a trusted ground service expert, successfully established a comprehensive one-stop service bridge connecting South China to East China for international business travelers.

Throughout the intensive nearly one-month service period, we provided our diverse clients with:

1. Precise Transportation Support: Coordinated fleets across Hong Kong, Guangzhou, Shanghai, and Yiwu, along with factory visit transportation in other cities, completing over a thousand business transfers and achieving seamless cross-border travel connectivity.
2. End-to-End Accommodation Arrangements: Partnered with strategic hotel allies to deliver a foreign guest-friendly stay experience.
3. Efficient Travel Management: Organized group flight and high-speed rail ticket bookings, ensuring smooth business travel logistics.
4. Language Assistance: Provided on-site interpreters and online English support to overcome language barriers.

We extend our sincere gratitude to:

1. Hotel Partners: Soluxe Hotel Guangzhou, Guangzhou Vaperse Hotel, Yiwu Expo Center Hotel, and others, for their professional hospitality and support.
2. Global Clients: For their understanding and cooperation in adapting to last-minute itinerary changes.
3. Frontline Team: Our drivers across all cities, whose professional driving skills and round-the-clock availability formed the cornerstone of our service.

We remain committed to optimizing the cross-border business service ecosystem, providing smarter and more reliable China solutions for international business visitors.

"We would like to extend our heartfelt appreciation to Tina and the entire ETrip team.

You didn’t just organize an outstanding agenda — you were there for every detail, every unexpected moment, every key connection, and every step where support, coordination, or understanding was needed.

This is more than logistics.
This is about building bridges between cultures, people, and shared visions.

Thank you for walking this journey with us with heart, professionalism, and clarity of purpose.

What we are building together is just beginning."

Chengdu Dujiangyan Panda Base Volunteer - Panda Chef and Keeper

Effective, efficient arrangements. Responsive. Wonderful experience.

We had a most wonderful experience using Etrip to book our private guided 10-day tour to Kunming-Dali-Shangrila-Lijiang. There were four of us in the group, with one elderly. Etrip was responsive and thorough in planning the itinerary and making changes per our request. All tourist site and train tickets, car charter/driver, guides and part of the hotels was booked through them. I had communicated with Niki from Etrip in English and had no issues with our communication whatsoever.

We had two different drivers and three guides throughout the trip. The drivers were very careful in driving, car was comfortable, and they took a lot of care to help us with our luggage and various hotel liaison. As some of our hotels were located within the ancient towns and not accessible by vehicle, the guides and drivers actually made the effort to double check our hotel bookings and locations and liaised with the relevant hotels to arrange for help with getting our luggage into the hotels. Note that this was despite the fact that we had done the hotel booking ourselves. One of the drivers, Mr Na, was impressive in his knowledge of Chinese history and could avail us with a lot of background and general knowledge of Yunnan and China. Mr Zhang, our other driver, was very careful and ensured we were comfortable and not suffering from altitude sickness as he drove us towards Shangrila.

Two of our guides deserve special mention, Mr Zhao and Ms Sarah. Both spoke fluent English. Mr Zhao was full of knowledge of the history of the various places we visited in Dali, followed us all the way through to Shangrila to hand us over to our Shangrila guide to ensure we wouldn’t run into any issues (and missing his train to go back to Dali), ensured we could could eat the food at various meals.

Ms Sarah was very warm and helpful. As we had an elderly with the group, she ensured the elderly was taken good care of the whole way (as she wasn’t able to walk far). She was very proactive in finding shortcuts and helping us get the elderly onto electric trams without long walks or queues. She was able to give us a good taste of local life as a Tibetan through her own personal experience. At various tourist sites, she was able to guide us through the crowds efficiently. Even at the last point when bringing us to the train station for our train ride back to Kunming from Lijiang, she ensured we were in the right queue and got us checked through by security before running off to catch her own train back home.

We had an excellent time during this trip. Niki from Etrip ensured we were okay with everything throughout the trip, checking in on us and making sure our drivers and guides were in contact with us at various points of the journey.

Lastly, I want to add that this is the second time I have used Etrip to help with my travels in China. The first time was in October 2024 when I had requested their help with booking a car charter to Huanglong/Jiuzhaigou, buying the entrance tickets at the relevant sights, and train tickets to and from Chengdu-Huanglong Jiuzhai station. The whole arrangement was done efficiently and smoothly. We had no issues whatsoever. The driver we had was also great.

I would highly recommend using Etrip to help arrange your travels to China. I would certainly use them again for any of my future travels there!

This was first time booking a trip online for my parents and letting them travel independently. After several days of traveling, they were extremely satisfied. It was a customized tour—relaxed and flexible. A dedicated driver was arranged, along with professional online customer support, and everything was excellent.

This is first time in Xinjiang, where the vast landscapes and long journeys unfold breathtaking scenery all along the way. look forward to experiencing it all again next time. I would especially like to thank our driver and tour guide for their attentiveness and patience—not only did they take care of all our travel needs, but they also thoughtfully recommended and arranged meals that suited our preferences. A special thank you to them, and they truly deserve to be highly recommended.