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screen name:Pawan    |    2020-05-08 15:23:29

Thanks for ticket Please suggest me seat no. And e-ticket allow in train please confirm.

ETripChina

The E-ticket is not allowed for Passport holders. Thus you need to collect the paper tickets with the E-ticket number firstly from the station to board on the train.

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screen name:Mori    |    2020-05-25 14:40:11

Hi, Acording to your booking confirmation, we got to sits number 25, 28. We were wondering if this sits are next to eitch other? Thanks for your servise. Mori

ETripChina

Dear Mori, Tickets are not connected. But you can change with your neighboring seats: 26 or 27. Can you change with me? We have seats of 25 and 28. 我们可以交换一个位置吗? 我们的位置是25和28.

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screen name:Mori    |    2020-05-25 14:44:48

Hi, Sorry for the cunfusion the sits are 25 and 28. Also now I noticed that you wrote my name wrong on my tiket with my family name not my first name. Is it still o.k that its writtin like that? Thanks alot for your wonderfull servis.

ETripChina

Dear Mori, You can use the sentence in Chinese to change with others sitting at 26, or 27. Ticket allow parts of the name shown on it. Either your first or surname will be fine. Regards.

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