Sending inquiry

Travelling information including destinations, travel date, arrival and departure flight/train, hotel address, number of persons you fill in the booking form is correct.

For submit with payment online or inquiry, our travel advisor will respond immediately during working hours and maximum to 24 hours at weekend.

It is advisable to provide alternative plans in the additional area when sending your inquiry as the type of van might be fully booked before we respond and confirm your booking.

All the rented cars are insured for a specific (maximum) number of passengers. If you are not sure the capacity of luggage or number of passenger, please input additional request in the form.

Price

Price quoted is per van basis with an experienced driver. Toll and parking fee is included for all airport/station transfer. English-speaking guide service is not included unless specified.

Prices are for normal hours only (8:00am – 20:00). Car rental out of the normal work hours is available, but, in such cases you will be charged additional fee. In situations, where a flight gets delayed causing the vehicle pick-up service to go beyond normal working hours, extra charges are payable to driver.

Payment

Payment is acceptable via PayPal, Wire Transfer (20 days prior to travel date); West Union

If the purchaser is not a passenger, a clear scan copy of the purchaser's passport is required at the time of payment.

Full payment will be refunded if your required van type is fully booked and the alternatives are not acceptable to you.

Changes and Cancellation

Changes are free of charge if made 10 days prior to departure. Maximum to 50% of the price might be applied within 1-6 days prior to departure per issue basis.

Cancellation is supposed to make at least one day prior to departure date (3 days required if at weekend). A percentage of the total payment will be charged as penalty.
10 days prior to departure date – no penalty
5-10 days prior to departure date – 10% charged
2-5 days prior to departure date – 50% charged
Within one day or no show – 100% charged